Q: What is the EILLEO SpaceWalk M7?
A: The EILLEO SpaceWalk M7 is a moto-style electric bike featuring a 1500W motor, a 48V 15.6Ah battery, 20 × 4.0-inch fat tires, front suspension, a Shimano 7-speed drivetrain, and an advertised top speed of up to 28 MPH.
Q: How powerful is the EILLEO SpaceWalk M7 motor?
A: The current product page advertises a 1500W motor. The page does not clearly specify its maximum torque.
Q: What is the top speed of the EILLEO SpaceWalk M7?
A: The advertised maximum speed is up to 28 MPH. The product page also lists three speed levels: 9.3 MPH, 12.4 MPH, and 27.9 MPH. Actual permitted speeds may depend on the selected setting and local regulations.
Q: What battery does the EILLEO SpaceWalk M7 use?
A: It uses a 48V 15.6Ah battery with a calculated capacity of 748.8Wh. The product page does not clearly identify the battery chemistry.
Q: How far can the EILLEO SpaceWalk M7 travel on a single charge?
A: EILLEO advertises a range of approximately 50–60 miles and promotes 56+ miles of pedal-assist range. Actual range depends on rider weight, terrain, speed, riding mode, weather, and battery condition.
Q: What is the throttle-only range?
A: The manufacturer does not provide a separate, clearly specified throttle-only range on the product page.
Q: How long does it take to charge the battery?
A: The product page advertises approximately five hours with a fast charger and lists a 54.6V 3A charger in its specifications. It does not clearly confirm whether the five-hour estimate applies to the included charger or an optional fast charger.
Q: Is the EILLEO SpaceWalk M7 battery removable?
A: The current product page does not clearly confirm whether the battery is removable. Contact EILLEO to verify this feature before purchasing.
Q: What size tires does the EILLEO SpaceWalk M7 have?
A: It comes with 20 × 4.0-inch fat tires designed to provide a wide contact area for riding on a variety of surfaces.
Q: How many gears does the EILLEO SpaceWalk M7 have?
A: The bike is equipped with a Shimano 7-speed drivetrain.
Q: What type of brakes does the EILLEO SpaceWalk M7 use?
A: There is conflicting information on the product page. The detailed specifications list mechanical disc brakes, while the marketing description refers to hydraulic disc brakes. Buyers should confirm the actual brake system with the manufacturer before ordering.
Q: Does the EILLEO SpaceWalk M7 have suspension?
A: Yes. The specifications list a front suspension fork. The product page also describes a full-suspension riding experience, but the detailed specifications do not clearly identify a rear suspension component.
Q: What type of display does the EILLEO SpaceWalk M7 have?
A: It features an integrated LED display designed to show essential ride information, including speed, range, and battery level.
Q: What is the frame made of?
A: The detailed specifications list a high-carbon steel frame and a high-carbon steel handlebar.
Q: Is the EILLEO SpaceWalk M7 foldable?
A: The manufacturer does not specify a folding-frame design or folded dimensions on the product page. It should not be assumed to be foldable.
Q: What is the maximum payload capacity?
A: The manufacturer lists a payload capacity of 264.55 lbs, commonly rounded to approximately 265 lbs.
Q: How much does the EILLEO SpaceWalk M7 weigh?
A: The listed bike weight is approximately 83.78 lbs.
Q: What rider height is recommended for the EILLEO SpaceWalk M7?
A: The product page lists a minimum rider height of 5'4". It does not specify a maximum recommended rider height.
Q: What are the dimensions of the EILLEO SpaceWalk M7?
A: The manufacturer lists a total length of 63.78 inches and a maximum handlebar-to-floor height of 43.31 inches. The overall width, minimum seat height, and folded dimensions are not specified.
Q: What accessories are included with the EILLEO SpaceWalk M7?
A: The product page lists the bike, a charger, a user manual, and a key with NFC. Confirm the complete package contents with the seller before purchasing.
Q: Does the EILLEO SpaceWalk M7 have UL 2849 certification?
A: The product page claims UL safety certification but does not explicitly identify UL 2849. Customers who require this specific certification should request the relevant documentation from EILLEO.
Q: What warranty does the EILLEO SpaceWalk M7 include?
A: The product page displays a two-year warranty link. Review the current warranty terms to confirm coverage, exclusions, and the process for making a claim.
Q: How long does shipping take?
A: EILLEO states that orders shipped to the contiguous United States and Washington, D.C. generally arrive by ground in approximately 3–7 business days. Delivery times may vary by destination, product availability, and shipping arrangements.
Q: Where can I get help with the EILLEO SpaceWalk M7?
A: Customers can contact EILLEO through its official website. The website lists support@eilleobike.com and customer-service hours of Monday through Friday, 9:00 a.m.– 12:00 p.m. and 1:00–5:00 p.m. Pacific Time.
